Privacy policy

Fashdes
A brand of Monzix LLC

Registered Address

169 Madison Avenue STE 11534, Unit 273 New York, NY 10016

Email (Customer Service, Claims & Complaints):
cs@fashdes.com

Contact Form:
Please use our contact form.

Website:
https://www.fashdes.com

Our Client Services team is available via cs@fashdes.com for all customer support requests, claims, complaints, and general inquiries.

Last Updated: December 19, 2025

Fashdes operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, access, or make a purchase through the Services.

By using the Services, you acknowledge that you have read and understand this Privacy Policy.


1. Personal Information We Collect

We may collect the following categories of personal information:

  • Contact information: name, billing/shipping address, phone number, email.

  • Financial information: payment card details, transaction information.

  • Account information: username, password, preferences.

  • Transaction data: viewed items, cart items, wishlist items, purchases, returns.

  • Communications: messages sent to customer support.

  • Device data: IP address, browser information, device identifiers.

  • Usage data: activity, navigation patterns, timestamps.


2. Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

  • operate and improve the Services,

  • remember your preferences,

  • analyze website traffic and usage,

  • personalize your shopping experience,

  • deliver and measure personalized advertising (including Google Ads, Meta Ads, and Shopify Audiences).

You may control or disable cookies in your browser settings. Disabling cookies may affect certain features of the Services.


3. How We Use Personal Information

We may use your personal information to:

  • provide, operate, and fulfill the Services,

  • process orders and payments,

  • arrange shipping, returns, and exchanges,

  • authenticate and manage your account,

  • personalize your shopping experience,

  • send transactional and service-related emails,

  • conduct marketing and advertising,

  • improve website performance and security,

  • comply with legal obligations,

  • prevent fraud and protect our systems.


4. How We Share Personal Information

We may share personal information with:

  • Shopify, which hosts our store and processes data to provide the Services,

  • service providers (shipping, payment processing, analytics, IT management, customer support),

  • marketing partners for personalized advertising,

  • affiliates within our corporate structure,

  • third parties you authorize (including social media integrations),

  • law enforcement or regulatory authorities when required.


5. Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal information to provide and improve features, including analytics, fraud prevention, and personalized advertising tools such as Shopify Audiences.

Shopify’s Privacy Policy: https://privacy.shopify.com/en

Shopify Privacy Portal (data rights): https://privacy.shopify.com/en/requests


6. Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites.


7. Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal information from minors.


8. Security and Data Retention

No security system is perfect. We retain personal information only as long as necessary to:

  • maintain your account,

  • provide the Services,

  • comply with legal obligations,

  • resolve disputes,

  • enforce our policies.


9. Your Rights

Depending on your location, you may have the right to:

  • access your personal information,

  • request deletion of your information,

  • correct inaccurate information,

  • receive a copy of your data (data portability),

  • opt out of targeted advertising (“sale” or “sharing”),

  • manage communication preferences,

  • withdraw consent where applicable,

  • object to certain forms of processing (EU/UK).

If your browser sends a Global Privacy Control (GPC) signal, we will treat it as a valid opt-out request where required.

You may exercise your rights by contacting us or using Shopify’s privacy tools.


10. Complaints

If you have concerns about our privacy practices, contact us using the details below. You may also file a complaint with your local data protection authority.


11. International Transfers

Your personal information may be transferred, stored, or processed outside your country. For UK/EEA residents, we rely on Standard Contractual Clauses or other approved transfer mechanisms.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes here and update the “Last Updated” date.


13. Contact Information

Data Controller: Monzix LLC (Fashdes)

cs@fashdes.com

Registered Address

169 Madison Avenue STE 11534, Unit 273 New York, NY 10016